Legal

Terms of Service

The rules that govern your use of Flowcorder’s website, hosted Studio, and API. Written to be read, not just clicked through.

Last updated May 1, 2026.

1. Who this applies to

These terms cover your use of the Flowcorder website (flowcorder.com), the hosted Studio app, and the Flowcorder API. Use of the Flowcorder source code is governed separately by our license. If you’re self-hosting, only the license applies; these terms don’t.

2. Your account

You’re responsible for keeping your credentials secure and for everything that happens under your account. Don’t share seats, don’t let bots sign in for you, and let us know promptly at [email protected] if you suspect a compromise.

3. What you can put into Flowcorder

You can point Flowcorder at any web app you’re authorized to drive — your own product, a staging environment, a demo site, a customer’s app with their permission. You may not use Flowcorder to scrape, attack, brute-force, or otherwise interact with sites you don’t have the right to automate. You retain ownership of everything you provide (URLs, prompts, scripts, recorded sessions, branding assets); you grant us a limited license to process it strictly to deliver the service.

4. What you get out

The videos, GIFs, and capture scripts Flowcorder generates from your inputs belong to you. You can publish them, sell them, embed them, or sit on them — your call. We don’t claim a license to your output and we don’t use your output to train models without an explicit, separate opt-in.

5. Acceptable use

Don’t use Flowcorder to produce material that is unlawful, infringing, deceptive (deepfakes of real people without consent), sexually explicit involving minors, or designed to harass. Don’t try to reverse-engineer rate limits, abuse free credits across sock-puppet accounts, or interfere with other customers’ use of the service. We may suspend accounts that do.

6. Plans, billing, and refunds

Paid plans renew automatically until cancelled. You can cancel from Studio at any time and you’ll keep access through the end of the current billing period. We’ll refund the most recent charge if you cancel within 14 days of payment and haven’t used a meaningful amount of compute. Anything beyond that is case-by-case — email [email protected] and we’ll be reasonable.

7. Service availability

We aim for high availability but we don’t promise zero downtime. Scheduled maintenance, third-party outages (Cloudflare, model providers, browser runtimes), and the occasional bug will happen. Status lives at status.flowcorder.com. Enterprise customers can negotiate written SLAs; without one, the service is provided as-is.

8. Third-party services

Flowcorder uses third-party providers for hosting (Cloudflare), AI inference (Anthropic and others), browser automation runtimes, and payments (Stripe). When you point Flowcorder at an external site, your use of that site is governed by its own terms — we’re not a party to that relationship.

9. Intellectual property

“Flowcorder,” the logo, and the Studio UI are ours. The source code is licensed under our source-available license. Don’t use our brand to imply endorsement, and don’t pass off your fork as the official Flowcorder product.

10. Disclaimers

Flowcorder is provided “as is.” We don’t warrant that AI-generated capture scripts will work first-try on every site, that videos will perfectly match your intent, or that the service will be uninterrupted or error-free. AI output can be wrong. Review what you ship.

11. Limitation of liability

To the extent permitted by law, our total liability for any claim arising out of these terms is capped at the amount you paid us in the 12 months before the claim, or $100 if you’re on the free tier. We’re not liable for indirect, consequential, or incidental damages — lost profits, lost data, missed launches, etc.

12. Termination

You can stop using Flowcorder anytime by cancelling your subscription and deleting your account. We can suspend or terminate accounts for breach of these terms, non-payment, or legal compulsion. We’ll give you a reasonable window to export your data unless the breach makes that unsafe.

13. Changes

We’ll update these terms from time to time. Material changes will be announced in Studio and by email at least 14 days before they take effect. Continued use after the effective date means you accept the new version.

14. Governing law

These terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict-of-laws principles. Disputes go to the courts of Toronto, Ontario, unless a mandatory consumer-protection law in your jurisdiction says otherwise.

15. Contact

Questions about these terms? [email protected]. For everything else, [email protected].